South Metro: (952) 960-9411 | East Metro: (651) 967-7373 | North Metro: (763) 219-4326 | West Metro: (612) 276-3891

Keeping Your Garage Door Operating Safely

Maintenance of your Garage Door and Opener

The average American garage door opens and closes 1500 times a year. Coupled with the extreme temperatures and weather conditions of Minnesota, garage doors and openers require periodic maintenance. Conduct the following routine maintenance of both the garage door and the opener, ideally before the winter sets in and before the summer arrives, to avoid problems or injuries.

  • Check cables, pulleys, rollers, hinges and opener for signs of wear on a monthly basis.
  • Springs carry hundreds of pounds of tension, and their useful life varies with the amount of use. If you suspect spring problems, do not try to adjust them yourself. They are under great tension and present extreme danger to anyone other than a qualified professional.
  • Another major danger area is the bottom brackets. These are connected by cables to the springs and are also under extreme tension. Have a qualified professional make these adjustments or repairs.
  • Regularly lubricate the moving parts of the door with silicone spray or special garage door lubricant which doesn’t attract dirt/dust. Do not lubricate plastic parts.
  • Garage Door Openers should have safety sensors. Check that the sensor eyes are located 6” off the floor on each side of the door. Make sure these sensors are cleaned and aligned with each other. Cobwebs, leaves and dirt can prevent the sensors from operating properly.
  • If your opener doesn’t have an electronic reversing system you are exposing yourself to significant danger if the door should close on a person or property. You are also exposed to legal liability if children, pets or property are crushed by the closing door. Deaths have been caused by these old garage door openers and they should be replaced as soon as possible.
  • Test your garage door opener to ensure it meets current safety requirements by having a working electronic reversing system. To test the opener:
    • Open your garage door
    • Place a 2X4 piece of wood flat on the garage floor near the door center
    • Close the door using the opener
    • When the door closes on the wood, it should automatically reverse
    • If it does not reverse, this is a serious safety hazard and the opener settings should be adjusted or your opener replaced with a new, safer model.

Your garage door is opened by large springs which eventually lose their strength with extensive use. Test to see if the door and springs are balanced properly by:

  • Disconnecting the door from the opener system by pulling the red disconnect cord.
  • Manually lower the door to the half-way point and see if it stays in that position without being held, if so it is balanced.
  • If it raises or lowers on its own, the springs may need adjustment.
  • Running an unbalanced door with your opener may lead to heavy wear on the opener.

If any of these issues need professional attention, please contact Metro Garage Door right away. We offer same day service if called before 1 pm.

Request Service Today

We’ll fix your garage door problem fast! Call us before 1:00 PM and we’ll send an expert technician to fix your door on the same day. Call during our regular or extended service hours to talk to a customer service representative.

South Metro: (952) 960-9411 | East Metro: (651) 967-7373
North Metro: (763) 219-4326 | West Metro: (612) 276-3891

Top Rated Garage Door Company in the Twin Cities Metro Area

Super Service Award Winner

No other Garage Door company in the area has been awarded the Super Service Award every single year running. Hundreds of satisfied homeowners and commercial property owners just like you continue to recognize Metro’s exemplary services, via positive reviews, earning Metro the Angie’s List Super Service Award for 16 years.

A+ Accredited Business

Metro is also proud to be a longstanding accredited business with the Minnesota Better Business Bureau, earning their highest possible rating.

Over 280 Verified Customer Reviews

We’ve been providing affordable, same-day service to residents of Minneapolis – St. Paul and surrounding Twin Cities metro for over 35 years. Read what our satisfied customers have to say and why Metro Garage Door ranks as the top-rated garage door repair company in Minnesota.

What People Are Saying About Metro Garage Doors

Top Rated Garage Door Company in Minneapolis – St. Paul, but don’t take our word for it…
Very happy experiences with Metro Door. We've used them before, to install a new opener and for repairs from backing into the door. Always prompt, professional, friendly, and reasonably priced. This time, we needed to replace a 30-year-old opener on our seldom-used small door. After analyzing our situation, the technician, Randy, provided a much better strategy -- moving the 5-year-old opener to the small door and installing the new opener on the big door (the one we use all the time). This also allowed us to install a really quiet belt-driven opener on the big door. Thanks Randy! Great experience all around.
Kathy Johnson

Google Review

I had a new garage door installed. My initial garage door had a weird problem -- it opened by itself! Our technician came out and was just fantastic. He replaced the opener (the maker of the opener, for instance, tried to send me a part that I could replace on a week-old opener). They fully replaced the opener and the wire and it works great. And Randy was exceedingly professional and helped me understand everything. Great service.

Jonathan Maze

Google Review

Outstanding service and great pricing! My garage door flipped out and luckily someone referred me to this firm. From the minute they answered my call until the door was fixed, they were simply great. Very prompt, courteous and very trustworthy. The tech was Dana and he was just wonderful answering all my questions and making excellent suggestions. The door has never operated so well and so quiet!. Thanks again for a great job.
Joan Brandes

Google Review

Metro Garage Door Showroom

8175 Lewis Road
Minneapolis, Minnesota 55427

Service Hours

Mon – Fri: 7:30 am to 4:30 pm Saturday: 8:00 am to 4:00 pm

Emergency Service Available

(Emergency Services Available During Normal Business Hours)

Showroom Hours

Mon – Fri: 8:00 am to 4:30 pm And by Appointment