South Metro: (952) 960-9411 | East Metro: (651) 967-7373 | North Metro: (763) 219-4326 | West Metro: (612) 276-3891


8 Questions To Ask Before Hiring a Home Service Provider

Hiring a Home Service Provider to do work in or around your home is a big decision – and a big risk. Our company prides itself on hiring fully-vetted professionals and conducting our business with integrity.

Before you hire anyone to do work at your home or business, whether they’re painting, roofing, plumbing, repairing a garage door, or doing any other work, we urge you to look for these must-haves. Do your homework, and protect yourself and your home from questionable businesses and individuals.


Top 8 questions to ask before hiring:

1. Do they have workman’s compensation insurance?
This covers workers if they are injured on your property.

2. Do they have business liability insurance?
This covers any damage that could occur to your property.

3. Do the employees follow proper safety protocols?
Keep your property and the workers safe.

4. Do they maintain a drug-free workplace?

5. Are they certified by their National Trade Association?
These associations provide a code of conduct and national industry standards.

6. What is their Better Business Bureau (BBB) rating?
The BBB is a measure of good practices, policies, and standards.

7. What is their Angie’s List rating?
Angie’s List ratings are based on customer reviews, so this is a clear indicator of customer service.

8. Are their service techs employees of the company or sub-contractors?
Subcontractors are self-employed, whereas company employees are accountable to the company for which they work.


Determine their flexibility and willingness to work with your schedule, how they treat their customers, and how they speak about their work and industry. Read their customer reviews and ask for examples of their work. If they seem too good to be true, or too cheap to be good, that’s probably a red flag.

At Metro, we value our customers and their homes and businesses. We encourage you to use careful consideration before hiring outsiders to come to your home, have access to your house, or do work on things that are important to you.


Read more about Metro Garage Door’s high standards and let us know how we can help you with your garage doors or openers.

For help with any garage door problems, or to discuss options in new garage door openers, request a service visit or call us: (612) 276-3891 or (651) 967-7373

Request Service Today

We’ll fix your garage door problem fast! Call us before 1:00 PM and we’ll send an expert technician to fix your door on the same day. Call during our regular or extended service hours to talk to a customer service representative.

South Metro: (952) 960-9411 | East Metro: (651) 967-7373
North Metro: (763) 219-4326 | West Metro: (612) 276-3891

Top Rated Garage Door Company in the Twin Cities Metro Area

Super Service Award Winner

No other Garage Door company in the area has been awarded the Super Service Award every single year running. Hundreds of satisfied homeowners and commercial property owners just like you continue to recognize Metro’s exemplary services, via positive reviews, earning Metro the Angie’s List Super Service Award for 16 years.

A+ Accredited Business

Metro is also proud to be a longstanding accredited business with the Minnesota Better Business Bureau, earning their highest possible rating.

Over 280 Verified Customer Reviews

We’ve been providing affordable, same-day service to residents of Minneapolis – St. Paul and surrounding Twin Cities metro for over 35 years. Read what our satisfied customers have to say and why Metro Garage Door ranks as the top-rated garage door repair company in Minnesota.

What People Are Saying About Metro Garage Doors

Top Rated Garage Door Company in Minneapolis – St. Paul, but don’t take our word for it…
Very happy experiences with Metro Door. We've used them before, to install a new opener and for repairs from backing into the door. Always prompt, professional, friendly, and reasonably priced. This time, we needed to replace a 30-year-old opener on our seldom-used small door. After analyzing our situation, the technician, Randy, provided a much better strategy -- moving the 5-year-old opener to the small door and installing the new opener on the big door (the one we use all the time). This also allowed us to install a really quiet belt-driven opener on the big door. Thanks Randy! Great experience all around.
Kathy Johnson

Google Review

I had a new garage door installed. My initial garage door had a weird problem -- it opened by itself! Our technician came out and was just fantastic. He replaced the opener (the maker of the opener, for instance, tried to send me a part that I could replace on a week-old opener). They fully replaced the opener and the wire and it works great. And Randy was exceedingly professional and helped me understand everything. Great service.

Jonathan Maze

Google Review

Outstanding service and great pricing! My garage door flipped out and luckily someone referred me to this firm. From the minute they answered my call until the door was fixed, they were simply great. Very prompt, courteous and very trustworthy. The tech was Dana and he was just wonderful answering all my questions and making excellent suggestions. The door has never operated so well and so quiet!. Thanks again for a great job.
Joan Brandes

Google Review