Hiring a Home Service Provider to do work in or around your home is a big decision – and a big risk. Our company prides itself on hiring fully-vetted professionals and conducting our business with integrity.
Before you hire anyone to do work at your home or business, whether they’re painting, roofing, plumbing, repairing a garage door, or doing any other work, we urge you to look for these must-haves. Do your homework, and protect yourself and your home from questionable businesses and individuals.
Top 8 questions to ask before hiring:
1. Do they have workman’s compensation insurance?
This covers workers if they are injured on your property.
2. Do they have business liability insurance?
This covers any damage that could occur to your property.
3. Do the employees follow proper safety protocols?
Keep your property and the workers safe.
4. Do they maintain a drug-free workplace?
5. Are they certified by their National Trade Association?
These associations provide a code of conduct and national industry standards.
6. What is their Better Business Bureau (BBB) rating?
The BBB is a measure of good practices, policies, and standards.
7. What is their Angie’s List rating?
Angie’s List ratings are based on customer reviews, so this is a clear indicator of customer service.
8. Are their service techs employees of the company or sub-contractors?
Subcontractors are self-employed, whereas company employees are accountable to the company for which they work.
Determine their flexibility and willingness to work with your schedule, how they treat their customers, and how they speak about their work and industry. Read their customer reviews and ask for examples of their work. If they seem too good to be true, or too cheap to be good, that’s probably a red flag.
At Metro, we value our customers and their homes and businesses. We encourage you to use careful consideration before hiring outsiders to come to your home, have access to your house, or do work on things that are important to you.
Read more about Metro Garage Door’s high standards and let us know how we can help you with your garage doors or openers.